New Refund and Credit Policies
Effective 7/25/2020
Annual Participant Fees- Individual and family registration fees are non-refundable.
Customer Credit-All credits issued in place of a refund will be eligible for one calendar year of time of purchase and can be used towards any programing SEI offers including camps, clinics, clubs, rentals, birthday parties, and league fees at any CPSA program and SEI affiliates.
Refund Policy: A cancellation fee of $20.00 will be applied to all refunds for individual players or programs. The cancellation fee for multiple players or programs will be 10% of the refund. All refunds will be processed in the form in which the original payment was made.
1. Can I join in the middle of a session?
Yes! We have open enrollment, so you can join anytime and class fees are prorated.
2. What if I can't make it to one of my classes?
You are allowed to make up any missed classes within the session in which you are enrolled, we offer many class times. Please see our prices and policies page for more information on making up a class.
3. Can I drop my child off for class?
No, classes are 50 minutes and require a parent/guardian to be on-site.
4. How long are the classes?
Each of our classes is 50 minutes with a water break about halfway through.
5. What should my kids wear?
Participants should wear comfortable clothes and tennis shoes (cleats are optional for Micro classes at locations with turf fields). Shin guards are recommended for Micro Classes and Micro Advanced classes. Lil' Kicker uniforms are also available and are a fun way to outfit your child and make them feel like part of a team.
6. What if my child doesn't like it, can we get a refund?
We offer a FREE trial class to all new customers to see if your child will like the class. Refunds or credits are available after you have registered.
7. What are the class ratios?
Bunnies (with parent participation), Thumpers, Cottontails, Big Feet, Micro 4/5, 6/7, 8/9- 12:1, Hoppers/Jackrabbits- 7:1, Micro Advanced, TNT-8:1.
8. How many girls or boys are in a class?
Classes are coed, so the mix of children is based on who registers. If you have five or more players, we can create a class for you if you would like a specific mix of children pending the availability of time and field space.
9. What is the difference between a Hoppers and a Jackrabbits class?
Hoppers is a class for beginning 3 and 4 year olds that helps develop individual skills. Jackrabbits is an intermediate class. Jackrabbits will play more one-ball oriented games to help players transition from individual skills to team skills. Some small-sided, non-competitive scrimmages will also be introduced.
10. How long are your sessions?
We offer 4 sessions a year, so quarterly that break down to approximately 12 week cycles.
11. If my child has his/her birthday during the session should the child move up to the next class?
It is not necessary to change classes mid-session due to age. However, if your child is ready physically and emotionally the option of moving up is certainly available.
13. Can I have an all girls' class?
The program is coed, however, if you have five or more girls we can create an all girls class pending the availability of time and field space.
14. When is my child ready for Micro Advanced class?
Micro Advanced classes are our most technically difficult classes and are best suited for those players who have either experienced several sessions of the Micro 6/7 class or have had lots of experience playing organized soccer. Usually it is best for the child to have an instructor recommendation.
15. Do you offer private classes?
We do offer and create private classes for groups that want to bring in 5 or more participants.
12. If my child is advanced can they move up to the next class even if they are not old enough yet?
Yes, if it is appropriate for them both physically and emotionally.
16. If I register my child for a session, are we "guaranteed" a spot in the next session?
No, all registrations are first come, first serve.
17. Can I register my child for one class?
No, but we do offer one FREE TRIAL class to new customers to see if your child enjoys the class.
18. Do I have to pay for the free trial class if I sign up?
No, the free trial class will be prorated from the class fees that you will pay.
19. What kind of instructors do you have?
Are they all licensed from some organization? All Lil' Kickers instructors are carefully screened to ensure we provide quality, child-centered and high energy instruction. Instructors go through a rigorous training process which includes among other things child development theory and background checks. Instructors may or may not be licensed.
20. What are 18 month old children going to do in the class?
Classes for this age group focus on building vital fundamental skills such as balance and coordination. A variety of sensory activities such as bubbles, parachutes, noodles and cones towers are presented in a sequence that promotes skill development and cognitive mapping.
21. How come they don't play more soccer in this program?
While many soccer programs are busy using adult-like skill drills to hammer home the fundamentals of soccer, we approach coaching from a child-centered perspective. In other words, we make learning fun for kids. We put instruction into a context children understand using special techniques designed around how kids naturally learn. Lil' Kickers teaches your child the fundamentals of soccer, but focuses on developing the whole child. Our program helps develop a child's social, emotional, and cognitive skills while exercising the child's body and creating players who are well-balanced and conscientious on and off the soccer field.
22. When should my child move up to the next class?
Advancing to the next class really depends on the child and how they are doing in the class. Sports at this level are much more about overall growth and the experience than just physical capabilities. Prior to moving a child, we consider not just their physical needs, but also their emotional and cognitive needs. This helps create a successful learning environment and creates a balanced player. Your child's instructor can help evaluate which class is most appropriate for his or her needs.
23. What is your policy for allowing children with special needs into your program?
Children with special needs are welcomed in our program as long as we are equipped to assist them accordingly. Please call for more information.
24. If my child is in a non-parent participating class like Hoppers or Jackrabbits and is struggling, can I be on the field with him/her?
In this situation, we would suggest placing the child in a Cottontails class. Cottontails classes are methodically structured and specifically designed to promote autonomy. We have found that these classes provide a successful, long term solution to the confidence issue.
25. Can I pay as we go during the session?
The entire session must be paid in full at the time of registration. However, since we offer open enrollment, we do prorate class fees.
26. How many free trials do I get?
The free trial policy is usually limited to one free class per child. However, in special circumstances the Lil' Kickers Coordinator may allow an additional free class.
28. Can I sign up for multiple days a week?
Yes, though you would need to register and pay for the additional class session(s). We do offer a $15 session discount for multiple classes per week.
27. Can I get a Lil Kickers discount for both my kids?
Yes! We offer sibling discounts of $15 OFF classes for any additional children after the first registration.
29. Can we come on any day?
No, in order to maintain class ratios and consistency within the program, we schedule children for specific times and days. When registering it is important to determine which day best suits your schedule. Of course there will occasions when a make-up class is needed. In that situation, you can schedule a make-up class for any day there is space available. If your schedule changes during the session and a different day is needed, we will try to accommodate your needs to the best of our ability. However, changes are based on space availability.
30. Even if my child is not old enough can they be in the class with a sibling?
Our classes are developed to be age and skill appropriate. Our class schedule offers classes for different ages at the same time to accommodate families with more than one child.
31. Can I make sure a specific child is not in my class?
We will not restrict children from any class as long as the child is well-suited for the class. We do have several times and days available for each class to accommodate your needs.
32. Can I have Coach ------?
I had them before and they were great! You can request a specific coach however your child's placement with that coach will be determined by space availability.
33. Can I sign up online?
If you are a current customer, then you can register online through MySAM
